1. Introduction
Locka SEO (“we,” “us,” or “our”) operates lockaseo.com (the “Site”) and provides SEO and digital marketing services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site, create an account, or purchase our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Site.
2. Information We Collect
We may collect the following types of information:
- Personal identification information such as your name, email address, phone number, and billing or delivery details, provided when you create an account, place an order, or contact us.
- Payment information, which is collected and processed by our third-party payment processors; we do not store full card or mobile money details on our servers.
- Order and service information, including the services you purchase and any files, documents, or instructions you submit to us in connection with those services.
- Technical information such as your IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.
- Communications you send us via contact forms, email, or other channels.
3. How We Use Your Information
We use the information we collect to:
- Provide, process, and deliver the services and orders you request;
- Communicate with you about your account, orders, or inquiries;
- Improve, personalize, and expand our Site and services;
- Send administrative information, invoices, and, where you have opted in, marketing communications;
- Detect, prevent, and address fraud, security issues, or technical problems; and
- Comply with legal obligations.
4. Cookies and Tracking Technologies
The Site uses cookies and similar tracking technologies to operate the Site, remember your preferences, and analyze traffic (for example, through analytics tools). You can control or disable cookies through your browser settings; however, doing so may affect the functionality of the Site.
5. Payment Processing
Payments made on the Site are processed by third-party payment gateways. These providers collect and process your payment information directly in accordance with their own privacy policies and security standards. We encourage you to review their privacy policies before completing a transaction.
6. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate the Site, process payments, or deliver services (for example, hosting providers, payment gateways, and email service providers);
- Professional advisors, such as legal or accounting consultants, where necessary;
- Authorities or third parties where required by law, legal process, or to protect our rights, property, or safety, or that of others; and
- A successor entity in the event of a merger, acquisition, or sale of assets.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including to provide our services, comply with legal, accounting, or reporting requirements, and resolve disputes.
8. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on applicable law, you may have the right to access, correct, update, or request deletion of your personal information, object to or restrict certain processing, and request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below.
10. Children’s Privacy
The Site and our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@lockaseo.com.