Terms and Conditions

1. Introduction and Acceptance of Terms

These Terms and Conditions (“Terms”) govern your access to and use of the website located at lockaseo.com (the “Site”) and any services, products, or content offered by Locka SEO (“we,” “us,” or “our”), a search engine optimization (SEO) and digital marketing agency offering SEO audits, keyword research, link building, content optimization, and related online marketing services. By accessing or using the Site, placing an order, or otherwise engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site or our services.

2. Definitions

“Client,” “you,” and “your” refer to any individual or entity that accesses the Site, creates an account, or purchases services from us. “Services” refers to any service, package, subscription, or deliverable offered for sale or provided through the Site. “Content” refers to text, graphics, images, logos, and other material appearing on the Site.

3. Services Provided

We provide SEO and digital marketing services as described on the Site. Service descriptions, packages, pricing, and availability are subject to change without notice. We reserve the right to refuse, limit, or cancel any order or engagement at our discretion, including where we suspect fraud, abuse, or a violation of these Terms.

4. Use of the Website

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Site. You must not attempt to gain unauthorized access to any part of the Site, its servers, or any systems or networks connected to the Site.

5. User Accounts

Where the Site allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate and complete information when creating an account and to keep it up to date. We reserve the right to suspend or terminate accounts that violate these Terms.

6. Orders, Payments, and Pricing

All prices listed on the Site are subject to change without prior notice. Payment must be made in full, or as otherwise agreed in writing, before we begin work on an order unless a different payment arrangement has been explicitly agreed between you and us. Payments made through the Site are processed via third-party payment gateways, and by making a payment you also agree to the applicable payment provider’s terms of service. We are not responsible for any errors made by third-party payment processors.

7. Intellectual Property

Unless otherwise stated, all Content on the Site, including text, graphics, logos, and software, is owned by or licensed to Locka SEO and is protected by applicable intellectual property laws. Deliverables provided to a client upon full payment are licensed or transferred as agreed at the time of purchase; all other rights are reserved. You may not reproduce, distribute, or create derivative works from our Content without prior written consent.

8. Prohibited Uses

You agree not to use the Site to: (a) violate any applicable law or regulation; (b) transmit any harmful, offensive, or unlawful material; (c) impersonate any person or entity; (d) interfere with or disrupt the Site’s functionality or security; or (e) collect or harvest information about other users without consent.

9. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

10. Disclaimer of Warranties

The Site and our services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee specific results (including search engine rankings, translation turnaround, or marketing outcomes) as outcomes can depend on factors outside our control.

11. Limitation of Liability

To the fullest extent permitted by law, Locka SEO shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Site or our services. Our total liability for any claim arising from these Terms or our services shall not exceed the amount you paid to us for the specific service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Locka SEO, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Site, your violation of these Terms, or your infringement of any third-party rights.

13. Termination

We reserve the right to suspend or terminate your access to the Site or our services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

15. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

16. Contact Us

If you have any questions about these Terms, please contact us at info@lockaseo.com.